There are several easy ways to apply for a West Virginia E-ZPass Transponder. The quickest is to apply online. You can also apply in person at the Parkways Authority in Charleston, by mail, or via fax. You cannot apply by phone, however, our customer service representatives are happy to assist you with any questions you may have.
Online Sign Up
Click here to apply Online
To apply online, gather the information you will need to order your E-ZPass® online:
Account Type – For information on personal versus commercial accounts, click here.
Contact Information - Address, Phone Number, E-Mail
Vehicle Information and License Plate Information
Payment Information – Credit/Debit Card (Name on Account, Account Number, Expiration Date, and Security Code) or Bank Account (Account Name Type, Account Number, and Routing Number)
Once you have gathered all of your required information, simply complete the online Application right here. Please allow 14 business days for processing and delivery. If you do not receive your order within 21 days, please contact us at 1-800-206-6222.
Apply via Mail:
Please print and complete a E-ZPass Personal Account Application or a E-ZPass Commercial Account Application and mail the application together with payment to:and mail the application together with payment to:
WVPA E-ZPass® Customer Service Center
P.O. Box 1469
Charleston, WV 25325
Make checks or money orders payable to West Virginia Parkways Authority or WVPA.
Please allow 14 business days for processing and delivery. If you do not receive your order within 21 days, please contact us at 1-800-206-6222.
Apply via Fax:
Please print and complete a E-ZPass Personal Account Application or a E-ZPass Commercial Account Application and fax the application to 304-926-3748 (Credit/Debit Card or Bank Account Draft required).
Please allow 14 business days for processing and delivery. If you do not receive your order within 21 days, please contact us at 1-800-206-6222.
Visit the Customer Service Center
To apply in person and pick up your transponder immediately, you can visit our Customer Service Center at:
West Virginia Parkways Authority
E-ZPass® Customer Service Center
3310 Piedmont Road
Charleston, WV 25306
The hours of operation are 8:00 a.m. to 4:30 p.m., Monday through Friday, excluding state and federal holidays.
For Residents or Travelers of other E-ZPass® network states:
For residents or travelers that use toll facilities frequently other than the West Virginia Turnpike, you can visit E-ZPass® at their customer service center websites to review and/or apply for an E-ZPass® transponder:
· Burlington County Bridge Commission
· Chicago Skyway Concession Company
· Delaware Dept. of Transportation
· Delaware River Joint Toll Bridge Comm.
· Delaware River Port Authority
· Delaware River & Bay Authority
· Illinois State Toll Highway Authority
· Indiana Toll Road Concession Company
· Maine Turnpike Authority
· Maryland Dept. of Transportation
· Massachusetts Dept. of Transportation
· MTA Bridges & Tunnels
· New Hampshire Dept. of Transportation
· New Jersey Turnpike Authority
· New York State Bridge Authority
· New York State Thruway Authority
· North Carolina Turnpike Authority
· Ohio Turnpike Commission
· Peace Bridge Authority
· Pennsylvania Turnpike Commission
· Port Authority of NY & NJ
· Rhode Island Turnpike & Bridge Authority
· South Jersey Turnpike Authority
· Virginia Dept. of Transportation